Privacy Policy

Last Updated: April 23, 2026

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Veenstra Consulting Ltd. (“we,” “our,” or “us”) is committed to protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide when visiting our website, booking an assessment, or engaging with our services.​

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1. Information We Collect

We collect the following types of information to optimize your experience and our operations:

a) Information You Provide Voluntarily When you submit a form through our website (e.g., booking a consultation, quote request, contact form), we may collect:

• Full name

• Email address

• Phone number

• Project or property details

• Billing address (for paid consultations and services)

• Referral data (e.g., how you discovered our business)

• Any additional information you include voluntarily

b) Automatically Collected Information When you browse our website, we may collect:

• IP address

• Browser type and device information

• Pages visited and time spent

• Referral source

• Note: This data is strictly used for analytics and website performance optimization.

3. Secure Payment Processing

For paid consultations and services, all financial transactions are securely processed through encrypted, PCI-compliant third-party payment gateways (such as Wix Payments and Stripe). Veenstra Consulting does not directly process, store, or retain your credit card information on our internal servers. We only retain transaction records, such as billing addresses and payment confirmations, for standard accounting and project management purposes.

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4. Data Sharing and Disclosure

We highly value your privacy and trust. Veenstra Consulting will never sell, rent, or trade your personal information to outside data brokers or marketing companies. We may share your data only in the following necessary circumstances:

• Operational Partners: With trusted website and payment service providers (e.g., Wix) strictly to the extent necessary to securely host our website and process your requested services.

• Project Partners: With trusted contractors or partners directly involved in the execution of your specific project (only as needed and with prior coordination).

• Legal Compliance: With legal or regulatory authorities, if explicitly required by law.

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5. Data Security

We take reasonable, industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is ever fully secure. You share data at your own risk.

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6. Your Rights

As a Canadian user, you have the right to:

• Request access to the personal data we hold about you

• Correct inaccuracies in your data

• Withdraw consent or request the deletion of your data (where applicable and not conflicting with required accounting records)

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7. Cookies and Tracking Tools

We may use cookies or third-party tools (like Google Analytics) to improve site functionality and performance. You can adjust your browser settings to decline cookies if preferred.

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8. Third-Party Links

Our website may include links to third-party sites (e.g., project partners, suppliers, or social media). We are not responsible for the privacy practices or content of those external websites.

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9. Policy Updates

We may update this Privacy Policy from time to time to reflect operational or legal changes. Updates will be posted on this page with the “Last Updated” date at the top.

Please also review our Terms of Use governing the use of this website.

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Please also review our Terms of Use governing use of this website.